I'm the VP on the board, and we have a president that also lives on the properties another chill dude. I've only been here for about a year. I'm a pretty chill person, I just want to make sure we don't pay more than we need to and that we don't let the shit hit the fan.
Everyone else involved is a management company. Our management company has been slacking and only responds to answers where they want to be held accountable, everything else gets thrown under the rug or they ignore it.
I follow up with them frequently and all I get is "I'll ask XYZ" on things that I have asked for a month ago, to see where we are.
Some recent examples:
Landscaping hasn't been done on our property for 2 months, every time I ask they say they can't get a hold of the person to schedule something they said they try and nothing. So getting fed up with how bad and trashy our parking lots are with pine cones everywhere I've taken the initiate to find someone else and end our relationship with the previous landscapers.
Board Packet hasn't been provided for last month
We paid a $50 late charge on our water bill, but we have more than enough funds in our accounts. When asked about this I get silence, I continue to email them and hold them accountable.
etc, other things. They sent out mailers to everyone to vote for president next year, but the address on the envelope is wrong so it gets returned to sender. Asked about this, nothing.
So my next steps are to document and CC my legal friend who will simply just document for me everything. I'm just using him mostly as a CRM and he's ok with it. I want to purposely CC the email so they can see I'm documenting everything.
My question is, while I hold them accountable for each email by asking where are we with (A, B, C) every week what are some other things I can do to light a fire and get them to do their jobs? Any advice would be greatly appreciated it, I don't want our HOA fees to go up because of some slack motherfuckers on the other end.
I'm not looking to get rid of them at this point, just need to hand them be held accountable for their actions, no BS me with excuses. Accountability is king.
EDIT:Thank you, everyone, for your suggestions and help, this is by far one of the best subs I've come across! I'll definitely put this into good use and work my way up through leverage if necessary. Thank you once more.